We launched as a BankID-verified instant casino serving players in the United Kingdom, with over 1,900 games from 20 providers including Pragmatic Play, Play'n GO and Evolution Gaming. Our welcome package delivers 150% up to €300 plus 100 free spins on Bonanza when you make your first deposit of €20 or more. We hold licences from the Malta Gaming Authority (MGA/B2C/370/2017, issued 1 August 2018) and the UK Gambling Commission (account 52894), and our parent company White Hat Gaming Limited is registered in Malta under company number C73232.
How our BankID verification works
We skip traditional registration forms. Deposit via BankID or Trustly and your identity is confirmed instantly — no username, no password, no manual signup. The minimum is €20. You play immediately after your first transfer clears, and your withdrawals return to the same payment method. Once a request is made it sits pending for 1–2 days, then clears within three business days once approved.
Our welcome offer and what it actually takes to clear it
Deposit €20 or more and we match it at 150% up to €300, plus you receive 100 free spins on the slot Bonanza. The spins land in your account alongside the bonus funds. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).
The terms do not publish a wagering multiplier, an expiry window, a maximum stake while the bonus is active, or game contribution percentages. Before you claim it, read the full terms on our promotions page to confirm what clearing the bonus actually requires.
We void bonuses and wins if you engage in coordinated play with other customers to guarantee profit, trigger free spins or bonus features then close the game and return after voiding the bonus, use bonus funds to progress through stages of games like Tower Quest or The Wish Master and complete them with real money later, or leave large bets on the table and return after bonus funds are lost. Depositing to claim free spins, wagering the deposit just over 1× and withdrawing before using the spins also breaches our terms.
Licensing and who runs Pelataan
White Hat Gaming Limited operates the site from 85 St John Street, Valletta, VLT1165, Malta. The company is registered in Malta under number C73232. We hold two licences: the Malta Gaming Authority issued MGA/B2C/370/2017 on 1 August 2018, and the UK Gambling Commission lists our account as number 52894. Both bodies regulate our operations and handle player disputes when internal resolution fails.
| Parameter | Value |
|---|---|
| Operator | White Hat Gaming Limited |
| Licences | MGA (MGA/B2C/370/2017), UKGC (52894) |
| Games | 1,900+ |
| Providers | 20 (Pragmatic Play, Play'n GO, NetEnt, Evolution Gaming, Relax among others) |
| Payments in | BankID, Trustly |
| Minimum deposit | €20 |
| Minimum withdrawal | €20 |
| Withdrawal limit | €5,000 weekly |
| Withdrawal time | 1–2 days pending, then up to 3 business days |
| Welcome bonus | 150% up to €300 + 100 free spins |
| Support | Live Chat, Email (24/7) |
| Languages | EN, FI, ES, FR |
Where your money goes and how long payouts take
You deposit via BankID or Trustly, starting at €20. We do not publish a maximum per transaction, though we may limit deposits made within a single day. Once a withdrawal request is made it remains pending for 1–2 days while we process it. After approval funds transfer to your account within three business days, depending on the payment method. Fees may be charged on withdrawn funds as required by regulations.
The weekly withdrawal cap sits at €5,000. VIP players can request a limit increase. To make your first withdrawal you must have deposited at least once and wagered that deposit completely at least once. Wins are capped at €250,000 per spin or bet, excluding progressive jackpots. If you win €100,000 or more we reserve the right to pay in ten monthly instalments of 10%. Progressive jackpots over €250,000 may take up to 30 days to pay out.
| Condition | Limit or timing |
|---|---|
| Minimum withdrawal | €20 |
| Weekly cap | €5,000 (higher for VIP) |
| Pending period | 1–2 days |
| Transfer time | Up to 3 business days |
| Maximum win per spin | €250,000 (excluding progressive jackpots) |
| Instalment threshold | €100,000+ paid in ten monthly instalments |
| Jackpot payout delay | Up to 30 days for wins over €250,000 |
If we credit funds by mistake they remain our property and will be deducted. If you wager them we can void the bets and wins. If you withdraw erroneous credits the amount becomes a debt you owe us. Accounts inactive for 12 consecutive months are charged €5 monthly from the cash balance until it reaches zero.
The slots, live tables and scratch cards we run
We carry more than 1,900 titles from 20 providers. The library spans slots, table games, scratch cards and live casino. Pragmatic Play, NetEnt and Evolution Gaming handle the live dealer tables. Play'n GO and Relax supply a portion of the slots catalogue. 37 progressive jackpot slots are available, though players in Azerbaijan, Japan, Malaysia, Qatar and Tunisia cannot play them — any jackpot win from those countries is voided.
For a full breakdown of what is available and which providers supply it, visit our dedicated Pelataan casino page.
How the loyalty programme builds value
We run a loyalty programme that rewards regular play. New players who make their first deposit receive 500 free Loyalty Points immediately. After that you earn 5 points for every €50 deposited, but only if the cash balance of each deposit is wagered at least twice. Once you collect 1,000 points you can redeem them for bonus balance.
Every calendar month, players who earn 1,000 points enter a draw to win a luxury holiday to Thailand worth €20,000, or a 75% cash alternative. Existing players who have registered and made at least one deposit can also spin a daily bonus wheel to unlock bonuses, free spins and other prizes.
Getting started and what verification asks for
There is no registration form. Make a deposit via BankID and your identity is verified at that moment. Age and address checks run electronically, potentially through third-party agencies. If we find you are under 18 the account closes, winnings are retained, and deposited funds minus any prior withdrawals are returned.
We may ask you to verify your email address via a link sent to the address on file. Failure to verify can result in account suspension and voided winnings. Additional checks can be requested at any time to confirm identity, age, address or payment details — specifically when cumulative deposits pass €2,000. As part of EU anti-money laundering directives we may request proof of ownership for payment methods and proof of the source of funds during registration or later.
Playing on a phone or tablet
We run entirely in the browser. No app exists, but the site adapts to mobile screens. Log in via your phone's browser, deposit through BankID or Trustly, and the game library scales to fit. Live dealer tables, slots and table games all work on iOS and Android devices without a download.
Reaching our support team around the clock
We offer live chat and email support, available 24/7. Start a chat session from any page or write to us at the contact address listed in our terms. If an issue cannot be resolved via support it escalates to a team leader, then to the complaints team as the final internal step. We aim to resolve complaints within 10 days. Players must keep disputes confidential during the process. Unresolved cases can be escalated to eCOGRA, our appointed alternative dispute resolution provider.
Our sports betting markets and how odds are handled
The site carries a sportsbook alongside the games library. Markets cover major leagues and events, with odds set in real time. Betting works separately from slots and table games — you place wagers on outcomes rather than triggering spins or dealing cards. The same BankID account and wallet serve both products, and the same withdrawal limits apply. Terms specific to sports betting sit in our sportsbook section, not in the general bonus policy.
What sets us apart from other BankID sites
We cap payouts at €250,000 per spin or bet, which is lower than some competitors but clearly stated upfront. Wins of €100,000 or more can be paid in ten monthly instalments rather than as a lump sum, and progressive jackpots over €250,000 may take up to 30 days to reach your account. If multiple players win the same progressive jackpot simultaneously, the first win recorded on our server receives the full amount and subsequent players receive the reset amount — in extremely rare cases of exact simultaneous wins the jackpot may be split.
Our bonus terms explicitly prohibit "game state abuse" — using bonus funds to build up progression mechanics in games like Tower Quest, The Wish Master or White Rabbit, then completing the final stage with real money after the bonus is voided. Titles called out by name include Eggomatic, Fruits Gone Wild, Tomb Raider Secret of the Sword, Untamed Giant Panda and others. We also ban depositing to claim free spins, wagering the deposit slightly over 1× and requesting a withdrawal before initiating the spins.
Where we stand for UK players
We operate under UK Gambling Commission oversight with account number 52894 and Malta Gaming Authority licence MGA/B2C/370/2017. The library runs deep — over 1,900 titles from 20 providers — and the welcome package puts €300 in matched funds on the table alongside 100 free spins. BankID verification removes the signup friction, though it also means no username and no password recovery if you lose access to your bank credentials.
Withdrawals sit pending for 1–2 days before clearing, which is slower than instant-payout operators, and the €5,000 weekly cap may feel restrictive to high rollers. The €250,000 per-spin win ceiling and the ten-month instalment clause for six-figure payouts are worth noting before you play. Support runs 24/7 via live chat and email, and unresolved disputes escalate to eCOGRA.
If the 1,900-game catalogue, the MGA and UKGC licences, and the 150% deposit match appeal to you, log in to Pelataan via BankID and start playing. For full terms on the welcome offer and what clearing it takes, visit our bonus page.
Responsible gambling and the tools we offer
Gambling is entertainment, not a route to income. We provide spend limits, temporary breaks, self-exclusion and account closure for a specific period. Set a daily, weekly or monthly deposit cap from your account settings. A temporary break pauses your access without closing the account. Self-exclusion locks you out for a minimum period you choose, and it cannot be reversed early. If you need to close your account for a set time we process that request within 24 hours.
You must be 18 or over to use this site (18+). If you share a device with someone under 18, install parental-control software such as Net Nanny or Qustodio to prevent access. For free, confidential support with gambling concerns, contact GamCare at gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (24/7, free). BeGambleAware offers resources at begambleaware.org, and GamStop (gamstop.co.uk) provides free national self-exclusion across all UK-licensed sites.
Gordon Moody (gordonmoody.org.uk) offers residential and online treatment. Blocking software such as Gamban (gamban.com) and BetBlocker (betblocker.org, free, multi-platform) prevents access to gambling sites across all your devices.
Frequently asked questions
How long does a Pelataan withdrawal take to reach my account?
Once you request a withdrawal it sits pending for 1–2 days while we process it. After approval, funds transfer to your account within three business days, depending on the payment method. The entire process from request to arrival takes up to five days in total.
Which payment methods does Pelataan accept for deposits?
We accept BankID and Trustly for deposits. Both verify your identity instantly and transfer funds to your account without a separate registration step. The minimum deposit is €20, and withdrawals return to the same payment method you used to deposit.
Does Pelataan require identity verification before I can withdraw?
Your identity is verified via BankID when you make your first deposit, so no separate KYC process is needed for most players. We may request additional documents at any time to confirm identity, age, address or payment details — specifically when cumulative deposits pass €2,000 or as part of anti-money laundering checks.
Can I bet on sports at Pelataan as well as play slots?
Yes, we run a sportsbook alongside the games library. Markets cover major leagues and events, with odds set in real time. The same BankID account and wallet serve both products, and the same withdrawal limits apply. Terms specific to sports betting sit in our sportsbook section.
How do I set a deposit limit or take a break from playing?
Log in to your account and go to the responsible gambling settings. You can set daily, weekly or monthly deposit limits, request a temporary break that pauses your access, or activate self-exclusion for a minimum period you choose. We also offer account closure for a specific time. If you need help with any of these tools, contact our support team via live chat or email.